Cheques can be reissued after a payment has been released and exported.
To reissue a cheque payment:
- Click on Payments in the top navigation bar
- Select All and click the Payment to be reissued
- Note that Payment Status must be "Exported" and the Payment Type must be "Cheque"
- Click the
button - Provide a reason for the reissue in the required field
- Complete the Payment Release steps
Prior to reissuing a cheque, you should:
1. Delete the existing payment from your accounting system
2. Perform a Stop Payment with your financial institution, if applicable.