Reissue a cheque payment

Cheques can be reissued after a payment has been released and exported. 

To reissue a cheque payment:

  • Click on Payments in the top navigation bar
  • Select All and click the Payment to be reissued
    • Note that Payment Status must be "Exported" and the Payment Type must be "Cheque"
  • Click the button
  • Provide a reason for the reissue in the required field
  • Complete the Payment Release steps

Prior to reissuing a cheque, you should:

1. Delete the existing payment from your accounting system

2. Perform a Stop Payment with your financial institution, if applicable.